Adaptec APA-1460A Guide de l'utilisateur télécharger pdf (Page 31)

Contacting Adaptec

If you have questions about installing or using your Adaptec prod-

uct, check this

User’s Guide

first—you will find answers to most of

your questions here. If you need further assistance, please contact

us. We offer the following support and information services:

Electronic Support

Technical information, including product literature, answers to com-

monly asked questions, information on software upgrades and other

topics is available electronically through the following:

■

Adaptec World Wide Web (WWW) site at

http://www.adaptec.com

■

File Transfer Protocol (FTP) server at

ftp.adaptec.com

■

Adaptec USA Bulletin Board Service (BBS) at 408-945-7727;

supports up to 28,800 bps (bits per second), 8 data bits, 1 stop

bit, no parity. No product literature is available on the Adaptec

BBS.

■

Interactive Fax System at 408-957-7150; available 24 hours a

day, 7 days a week.

Technical and Product Support

■

For technical support and information about many of

Adaptec’s electronic support services, call 800-959-7274 or

408-945-2550, 24 hours a day, 7 days a week.

■

To use the Adaptec Interactive Support System, call

800-959-7274 or 408-945-2550, 24 hours a day, 7 days a week.

The system prompts you with questions regarding your prob-

lem and then provides step-by-step troubleshooting

instructions.

■

To speak with a product support representative, call

408-934-7274, M–F, 6:00

. to 5:00

., Pacific Time. After

hours, on weekends, and on holidays, product support is also

available for a fee at 800-416-8066.

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Adaptec APA-1460A Guide de l'utilisateur Page 31

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